The settings for each of your fax devices are configured through the Modem Properties dialog, which can only be reached through the Tool Window. Under the Fax Devices section of the Tool Window, double-click on a listed device to open its Modem Properties dialog, or right-click the device and then click Properties on the shortcut menu.
If no devices are listed then you may need to click the Rescan Ports button first in order for RelayFax to detect and list your installed modems. If the modem is still not detected then you can use the Add Modem option to manually add the device.
Fax Modem Properties
The default pane displayed when opening a device's Modem Properties dialog is "Fax Device." The top section of this pane displays information about the fax device, including: its status, the port on which it operates, the manufacturer and model, and the modem profile.
Use this text box for listing a small description of the fax modem (e.g. "XYZ modem", "Modem for receiving faxes", and so on). This description will be displayed under the "Fax devices" heading in the Tool Window of the RelayFax interface.
Port specific CSID
Each fax device must have a unique Call Subscriber Identification by which it identifies itself when connecting to other fax devices. It is common practice to use either your company name or fax number as your CSID. Use this option to enter a specific CSID for this modem, or leave it set to <Default> to use the CSID specified elsewhere in RelayFax's settings.
If you enter a specific CSID in this control then it will be used for all incoming and outgoing faxes on this device and override any other CSIDs that you have specified elsewhere (for example, on the Fax Server pane of RelayFax Properties, or on a Fax Template). Thus, if you want to assign dynamic CSIDs based on templates and rules then you must leave this option set to <Default>.
Send message to [email address] on XX consecutive errors
Click this option and specify an email address and numerical value if you wish to send a warning message to someone whenever the specified number of connection errors occurs. This can be used for example to notify the administrator that the server is having a problem connecting to other devices and thus alert him that there could be a problem with your modem or phone line.
...and shut down the modem as well
Click this option if you want the modem to be taken offline if the number of connection errors specified in the above control occurs. If you are dividing your fax load across multiple modems then this could be a good way to cause a faulty modem to be shut down automatically and thus transfer the workload to your other modems until you can identify the problem.
Use this modem for sending faxes
Select this option if you wish to use this device to send faxes.
Use this modem for receiving faxes
Select this option if you wish to use this device to receive faxes.
CND 'Number' label
Enter the label that your modem adds to the Calling Number Display (CND) data corresponding to the caller's fax number (e.g. "NUMB=", "CALLER NUMBER:", and so on). You can identify the label by watching for it in the main display during an incoming call being processed by RelayFax.
CND 'Name' label
Enter the label that your modem adds to the Calling Number Display (CND) data corresponding to the caller's name (e.g. "NAME=", "CALLER NAME:", and so on). You can identify the label by watching for it in the main display during an incoming call being processed by RelayFax.
Answer calls after this many rings [xx] (CND requires at least two rings)
Specify how many times the line must ring before RelayFax will answer it.
When utilizing RelayFax's CND features (i.e. Caller ID), you must specify at least two rings in this control because CND data is transmitted between the first and second ring.
Last modem error
This information box displays the last error that the device encountered.
Click Schedule to open the Device Schedule dialog, which can be used to limit the device to sending or receiving faxes during a specific window of time each day. You can specify separate time-periods for both sending and receiving. You can also prevent the device from being used for broadcast faxing by enabling the Don't use this device for broadcast faxing option.
Reinitialize this modem if it becomes unavailable
Enable this check box if you want RelayFax to attempt to reinitialize the device whenever it becomes unavailable from some reason.
Cancel fax transmission and reinitialize this modem when:
You can use this option to cause RelayFax to cancel a fax transmission and reinitialize the modem whenever it is taking an excessive amount of time to transmit a page, which could be an indication that there is a problem with the device or that it is locked up. After reinitializing the modem RelayFax will attempt to resend the fax.
Never - Choose this option if you do not wish to set a timeout limit for transmitting a page.
A single page transmission takes more than 60 seconds - Choose this option if you wish to set the timeout value to 60 seconds. If a page cannot be transmitted within 60 seconds then RelayFax will cancel the transmission and reinitialize the device.
Set specific timeout - Choose this option if you wish to set a specific timeout value. You can set the value from 40-120 seconds.
Disable ECM (if applicable) and adjust settings for next call
Check this box if you wish to disable Error Correction Mode for this device and have RelayFax adjust several settings to help the device operate successfully without it. Specifically, the device's send and receive baud rate will be set to 14.4k, the TIFF format will be set to 1D CCITT compression, and if you have enabled the fax transmission timeout above, it will be set to 120 seconds.
Calling Number Display (Caller ID) Fax Routing
RelayFax Properties » Options