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The Options pane of the RelayFax Properties dialog is used to specify several optional settings. These include the number of retry attempts for failed faxes, specifying whether all faxes should be printed or not, whether delivery confirmation requests should be honored, and several others.

Faxing Options

Wait this many seconds for fax machines to answer

If the Fax number to which RelayFax is trying to connect doesn't answer within this many seconds, RelayFax will abort the attempt and try again later based upon the parameters outlined below.

Stop trying if fax attempt fails this many times

When a fax attempt fails, RelayFax will continue trying to send the fax until it has failed this many times. After this number of unsuccessful attempts RelayFax will give up permanently and inform the sender that the fax could not be sent. The default setting is "3". If you enter "0" or "1" in this option then RelayFax will not try to send the fax again if the initial attempt fails.

During retries of partially completed faxes, by default RelayFax will only attempt to resend unsent pages. If you wish to configure RelayFax to attempt to resend the entire fax instead, open RelayFax.ini in Notepad and change ResendPartialFaxes=Yes to ResendPartialFaxes=No under [FaxServer].

Wait this many seconds before subsequent retries

This is the amount of time between subsequent delivery attempts.

Auto format all cover page text to lines of this length

Placing a value in this control will cause text placed in the cover page's comments section to have line breaks inserted at the specified length. Setting this control to "0" will cause the text to appear exactly as it was typed by the user. If the text was composed without any line breaks, and it extended beyond the edge of the designated comments area, then it would be truncated.

Wait this many seconds before sending next fax

This is the number of seconds that RelayFax should wait between sending faxes.

When retrying a fax document...

Choose the option from the drop-down list that you wish to use when RelayFax retries sending a fax.

Use first available device

When this option is selected, RelayFax will use the first available fax device when retrying to send a fax, with priority give to the order in which the devices appear in the list. Click Reorder... to change the order of the devices.

Use next available device

Choose this option if you want RelayFax to retry sending a fax on a different device than the one used on the previous attempt. If you have only one device then this option has no effect.


Click this button to open the list of your fax devices. You can select a device and then use the up/down arrows on the dialog to reorder the list. When retrying faxes, priority is given to the devices in the order they are listed.

Honor fax delivery confirmation requests

RelayFax is equipped with the ability to inform users of the status of their outgoing faxes. When this option is enabled and RelayFax receives a message for faxing from the RelayFax SMTP Client or an regular email client requesting a Return Receipt, a short message will be emailed back to the sender when the fax has been successfully delivered. The confirmation message will only be sent when the sender's RelayFax SMTP Client is set to use the I want confirmation that this fax was sent properly option, or when the Return-Receipt-To header is present in an email message. This option only affects whether or not delivery confirmation messages are sent. The sender will always be informed when a fax cannot be delivered, regardless of this setting.

Always send fax delivery confirmation reports

Enable this check box if you wish to send a message to the sender of an outgoing fax message when the fax is successfully delivered, regardless of whether or not the sender requested delivery confirmation. This option only affects delivery confirmation messages. When a fax cannot be delivered RelayFax will inform the sender regardless of this setting.

Immediately fail outbound faxes on 'NO CONNECT' message

Check this box if you do not wish to send a fax signal when RelayFax detects that a person rather than a fax device answered the dialed number. RelayFax will treat the outbound fax as failed and proceed accordingly.

Print all outbound faxes to a specific printer

Enable this control if you want RelayFax to automatically print a copy of all documents that it receives for outbound faxing. These documents will be printed to whichever printer you have designated in the Select Printer dialog.

Print all inbound faxes to a specific printer

Click this option if you want a copy of all faxes that RelayFax receives to be printed to a specific printer. Click the Select printer button beside this control to choose the printer.

Select Printer

Click this button to open the Select Printer dialog.

For a complete discussion on the Select Printer dialog and printing in general, see: Select Printer.

Dialing Options

Prefix outbound phone numbers longer than [xx] digits with [xx]

For outgoing faxes, you can have RelayFax automatically add a prefix to the called party's number. Prefixes may, for instance, be necessary to access a central office line, or to restrict the transmission of your Caller ID to the called party. RelayFax will, however, add the prefix to the number only if the number contains more digits than the amount specified here. If your fax device is connected to a PBX, the digit threshold can prevent the prefix from being dialed if the called number is an extension on the same PBX. Enter both the digit threshold and the prefix to be dialed into this option. Use "0" in the first box if you wish to add the prefix to all numbers dialed.

When specifying numbers for RelayFax to dial, you can use "w" or "W" to instruct RelayFax to wait for a subsequent dial tone. For example, "8w5551212" will dial 8, wait for the next dial tone, and then dial the remainder of the number. Similarly, the "%" character will insert a pause within the dialing process. For example, "8%5551212" will dial 8, pause, and then dial the rest of the number. The length of time during a pause is determined by modem S register settings.