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Shortcut Menu

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For the fax-related tabs in the Log Window, there is a shortcut menu that controls a number of tasks and features that can be applied to the entries on those tabs. To use the shortcut menu, right-click an entry and then click any available option that you wish to use. To select multiple entries, hold the Ctrl key down while clicking the desired entries and then right-click on any of those selected entries to bring up the shortcut menu. The menu's controls will then apply to all of the selected entries. Note: Some of the shortcut menu's options will not be available when multiple entries are selected.

There are seventeen listed commands on the shortcut menu: Select all, Summary report, Detail report, Export, Send to, Set port, Re-fax, Re-fax to, Prioritize, Delete, Cancel, Add rule, View/edit, Recognize, Print, Properties, and Close.

The Select All command will cause all entries to be selected. This makes it possible to Delete or create a report for all entries simultaneously.

Summary report builds a very brief report of all selected entries. It can be saved as a file and printed.

The Detail report command builds a highly detailed report of all selected entries, which includes information about the entries and the server activity related to them. This report can be saved as a file and printed. TIP: We suggest that you periodically use the Detail report feature and then delete all entries to maximize your computer's resources.

The Export command exports the selected faxes to the export directory in TIF format and creates a comma-delimited export file detailing the information regarding the selected faxes. This export file can then be used with any database, spreadsheet, or other product which can import comma-delimited files.

For more information on exporting files and their format, see: Exporting and Export File Format.

Send To will email the fax image to the address you specify. You will be prompted for the email address.

Use the Set port command to assign a specific port on which to send a pending fax.

The Re-fax command will resend a failed or previously sent fax.

The Re-fax to command is the same as Re-fax above except that you will be asked which number that you wish to send the fax to, plus you can optionally include different Company and Attention information than that which was in the original fax.

Prioritize opens a dialog from which you can change a pending message's priority setting. Note: you can only modify the Priority setting of faxes with a status of "Pending".

Click Delete to cause the selected entry or entries to be removed from the window and from the directory where the fax file is stored. Any fax image or work files that may be taking up disk space will also be deleted. You can also delete entries by selecting them and pressing the DELETE key.

The Cancel command is used to cancel faxes that are in progress. Click this option to cancel a fax in progress before deleting it.

The Add rule command, when selected on a received fax, will start the rule editor with the remote fax ID as the "match text".  This will save time when setting up rules for inbound fax routing.

The View/edit command will open the selected fax file for viewing in your default editor.

Click Recognize to OCR recognize the selected fax. A dialog will appear on which you can assign a filename and choose the format in which the OCR file will be saved.

Print will print the selected entries. The Select Printer dialog will open first so that you can choose which printer to use.

Click the Properties command to open the Fax Status property sheet for the selected fax entry. This sheet lists several facts and statistics about the fax in question. It also has a "View" button that can be used to view the fax to which it corresponds. Note: Fax Status property sheets of inbound faxes will be limited in their scope. There is much more information available to RelayFax on outgoing faxes.

Click the Close command to close the shortcut menu without executing any other shortcut commands.

If you have configured the Imaging Options dialog to Remove fax images from disk after they are sent then you will not be able to use some of these options.