When you are signed in using a secure connection (i.e. using "https://" in the address you used in your browser to reach SecurityGateway), the Two Factor Authentication page will appear under your My Account options. Two Factor Authentication is an extra layer of security that requires you to enter both your password and a special security code generated by an authenticator app on your phone when signing in.
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Two Factor Authentication may not be available for some users, even when using a secure connection. |
Setting up Two Factor Authentication
To use Two Factor Authentication, you must have the Google Authenticator app (or some other Google Authenticator compatible app) installed on your smartphone or other mobile device. Search for "Google Authenticator" in your preferred app store to find a compatible app.
1.In SecurityGateway, on the Two Factor Authentication page under My Account, type your Current Password.
2.Click Setup Two Factor Authentication. This will display a QR Code and Show Secret button on the page. Alternatively, click the Show Secret button to display a key.
3.In your authenticator app, choose the Scan a QR code option (or equivalent option, depending on your app) for setting up a new account. Or, choose the Enter a setup key option in your app if you chose the Show Secret option in Step 2.
4.Scan the QR code (or, if you used the Show Secret option, manually enter the displayed key and select "Time based" for the type of key). Your app should now display a six-digit code.
5.In SecurityGateway, enter the code in the Verification Code box and click Verify Pairing.
6.From now on, each time you sign in to SecurityGateway you will be required to enter your password and then prompted to enter the code currently displayed in your app.
Disabling Two Factor Authentication
To disable Two Factor Authentication, enter your password on the Two Factor Authentication page and then click Disable Two Factor Authentication.
