Client Settings

This screen contains the global settings for managing ActiveSync clients. There are corresponding client settings under Mobile Device Management's Domains, Accounts, and Clients screens for setting these options per domain, per account, and per client respectively. The global settings are set to specific values, but the domain, account, and client settings are by default set to Inherit their settings from their respective parent options. Therefore changing any setting on this screen will effectively change the same setting on all child screens, allowing you by default to manage all clients on the server by changing only the settings on this one screen. Conversely, changing a setting on a child screen will override its parent setting, allowing you to alter the settings at the domain, account, or client level if necessary.

Similar to Policies, which are assigned to the device and generally govern what the device can do, Client Settings govern what the server will do with regards to various client-related options, such as: governing how many separate ActiveSync clients an account can use, whether or not Public Folders will be synced to a device along with the account's personal folders, whether or not to include the user's whitelist folder, and so on.

Troubleshooting

Archive [XML | WBXML] requests and responses

Use the Archive XML... and WBXML options if you wish to save this data, which can sometimes be useful for debugging purposes. The global options are disabled by default.

Validate/correct PIM mrk file integrity

This option runs a validation and correction process on the client's PIM data to look for known issues that could prevent it from syncing correctly, such as duplicate iCal UIDs or empty required fields. The global option is disabled by default.

Options

Create Tasks/Reminders for flagged mail items

This option makes it possible for MDaemon to remind the user about flagged items, by creating a task item for each flagged email. This is disabled by default.

Allow search operations on...

Public Folders

Allows the client to search the Public Folders to which it has access. This is allowed by default.

Shared Folders

Allows the client to search the Shared Folders to which it has access. This is allowed by default.

Send server based read receipts when requested.

Enable this option if you want the server to support read confirmation requests and issue a read receipt when a message is flagged as read by a client. This is disabled by default.

Request read receipts for all mail sent

Enable this option if you want the server to request read confirmation for all mail sent by a client. This is disabled by default.

Enforce protocol restrictions

Enable this option if you wish to deny connections from any client that attempts to use a protocol other than the the Allowed Protocol Versions specified for the client. By default this option is disabled, which means that protocol restrictions do not prevent a client from using a different protocol; they simply tell the client which protocols to use. If a client attempts to use a restricted protocol anyway, MDaemon will still allow the connection.

Allow clients to connect that are managed by other servers

By default, when the ActiveSync server sends provisioning data/policy specifics to a client and it reports that it is also managed by another ActiveSync server, the client will still be allowed to connect to MDaemon. In this circumstance, however, there is no way to ensure that your policy specifics will be applied where they conflict with the other ActiveSync server's policy. Generally clients default to using the most restrictive option where policies conflict. Disable this option if you do not wish to allows those clients to connect.

Respond with logon alias as 'PrimarySmtpAddress' in Get/UserInformation

This allows the service to return an alias/secondary address as the primary address in response to a Settings/Get/UserInformation request. This works around an issue caused by a post iOS9.x update that resulted in clients not being able to send mail using an alias. Using this option results in a non-specification compliant response to Settings/Get/UserInformation.

New clients must be authorized by administrator prior to synchronizing

Enable this option if you wish to require that new clients must first be authorized by an administrator before they can begin synchronizing with an account. The Clients list indicates any clients awaiting authorization, and the administrator can authorize them from the same screen. This option is available on the Global and Account client settings screens. The global option is Off by default and the account option is set to "Inherit."

Maximum number of clients per user

If you wish to limit the number of ActiveSync clients or devices that can be associated with an MDaemon account, specify the desired number in this option. The global option is set to "unlimited" by default. This option is available on the Global, Domain, and Account client settings screens, not the individual Clients screens.

Day of month to reset bandwidth statistics

Use this option if you wish to reset the bandwidth usage statistics for ActiveSync devices on a specific day of each month. The reset event takes place as part of the normal nightly maintenance process and is logged to the System log like other maintenance routines. The global option is set to "0 (Never)" by default, meaning the usage stats will never be reset. Set the child options to a different day if, for example, you want the reset day to coincide with a user or client's wireless carrier billing reset date.

Folder Options

Allow Public Folder traversal (exposes secured folder names)

By default, in order for a client to sync/access a public subfolder, the account must have Lookup permission for both the subfolder (i.e. child folder) and all parent public folders above it. If the account does not have permission to see the parent folders then it cannot see the child folder either, even if the account has permission to do so. Enable this option if you wish to allow the client to access these child folders. Note: enabling this option must necessarily reveal the names of the parent folders to the client, which could be deemed a security risk. This option is disabled by default.

Exclude user's [whitelist/blacklist] folder

By default the user's whitelist and blacklist contact folders are not synced with devices. They are generally only used by MDaemon to help with automatic spam prevention. For that reason they do not need to be displayed on devices as contacts.

Exclude all non-default mail folders

By default all user-created and default mail folders can be synced with the device. Enable this option if you wish to allow only the default mail folders to be synced, i.e. the Inbox, Sent Items, Deleted Items, Drafts, and so on. No user-created folders will be included. This option is disabled by default.

Exclude all non-default PIM folders

By default all of the user's PIM folders (i.e. contacts, calendar, notes, tasks, etc.) will be synced with the device. Enable this option if you wish to allow only the default PIM folders to be synced. For example, if this option is enabled and a user has multiple calendar folders, only the default calendar will be synced. This option is disabled by default.

Include Public Folder hierarchy

Check this box if you want the public folders to which a user has access to be included in the user's folder list on ActiveSync devices. This is enabled by default.

Include shared folders

Check this box if you want the shared folders to which a user has access to be included in the user's folder list on ActiveSync devices. This is enabled by default.

Virtually merge public contacts into default contacts

Enable this option if you wish to merge the public contacts with the user's default contacts on the device. This is only a virtual merge, that is they are not actually copied to the user's contacts folder. This can be useful on clients that do not support Global Address List (GAL) searches. This is disabled by default.

Maximum number of Public Folders allowed

Use this option if you wish to limit the number of Public Folders allowed on the device. When a limit is set, the server iterates through the list of folders until the limit is reached, and then no more are sent to the device. There is no way to ensure the order in which folders will be processed. By default there is no global limit set.

Preview Effective Settings

This button is available on all of the child Client Settings screens (i.e. domains, accounts, and clients). Since by default the options on those screens are set to inherit their settings from a parent screen, use this feature to see what settings are currently being applied to the displayed screen.

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