ActiveSync Devices

 

This screen displays information about any ActiveSync devices associated with the user's account. There are options for assigning ActiveSync Policies to the devices, for forgetting them, for remotely wiping them, and for resetting the device statistics within MDaemon. It also has an option for designating the maximum number of ActiveSync devices that you wish to allow to be associated with the account.

Assigning an ActiveSync Policy

To assign a policy to an ActiveSync device, select the device from the Select device drop-down list, choose a Device policy, and click Ok or Apply.

Not all ActiveSync devices recognize or apply policies consistently. Some may ignore policies or certain policy elements altogether, and others may require a device reboot before changes take effect. Further, when attempting to assign a new policy to a device, it will not be applied to the device until the next time it connects on its own to the ActiveSync server; policies cannot be "pushed" to devices until they connect.

Forgetting an ActiveSync Device

When you select an ActiveSync device from the drop-down list and click Forget device, this will remove the device from the list and delete all synchronization data related to it in MDaemon. Therefore if in the future the account uses ActiveSync to synchronize the same device, MDaemon will treat the device as if it had never before been used on the server; all device data will have to be re-synchronized with MDaemon.

Remotely Wiping an ActiveSync Device

When you select an ActiveSync device from the drop-down list and click Wipe device, the next time the  device connects, MDaemon will tell it to erase all data, or restore itself to its factory default state. Depending on the device, this may remove everything on it, including downloaded apps. Further, as long as the device's ActiveSync entry exists in MDaemon, it will be wiped again if it ever connects again to MDaemon in the future. If you no longer wish to wipe the device when it connects (for example, if a lost device is recovered and you wish to use it again with the account) then you must first use the Forget device option above to remove the device from MDaemon.

Soft Wiping an ActiveSync Device

The Soft wipe device option is similar to the Wipe device option explained above, but instead of wiping all data, it will wipe only the account's data, such as its emails, calendar entries, contacts, and the like. The rest, such as apps, photos and music is left alone.

Limiting the Number of ActiveSync Devices Allowed

If you wish to limit the number of ActiveSync devices that can be associated with the account, specify the desired number in the option: Maximum ActiveSync devices allowed. Enter "0" into this option if you wish to use the domain's default value designated on the Domain Manager. There is also a global option, located on the ActiveSync » Options screen. All three options are set zero by default, meaning that there is no maximum number set.

Logging ActiveSync WBXML and XML

Use the Log WBXML and Log XML options if you wish to log this data for the account's devices, which can sometimes be useful for debugging purposes. There are corresponding options on the Mobile Device Management dialog and the Domain Manager for setting these options globally and per domain, respectively. The global option is disabled by default, and the domain and account options are set to Inherit, which means that they take their setting from the parent option. WBXML and XML logging are therefore globally disabled by default.